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Warranty

Standard Warranty

All OneScreen hardware products include one (1) year Standard Warranty. Standard Warranty includes product recovery or replacement, no return shipping costs included. Our Customer Support Team will first, remotely assess and solve all potential problems with your OneScreen product; and if necessary upon completion of recovery assessment, will recommend replacement and provide the Return Authorization number and best practices on packaging your product for return shipment. The replacement product is shipped at OneScreen Solutions’ expense.

An upgrade to Advanced Hardware Replacement warranty can be made at the time of purchase for 1, 2 or 3 years. The first year replaces the Standard Warranty.

 

Advanced Hardware Replacement Warranty

Advanced Hardware Replacement Warranty includes immediate product replacement and all shipping costs. Upgrade to Advanced Hardware Replacement warranty can be made at the time of purchase for 1, 2 or 3 years on OneScreen products.

 

Provisions

OneScreen Solutions reserves the right to make changes in product design, construction, or detail, and to discontinue any product or material without notice.

Testimonials

Prairie Mission Retirement Village


We really like our OneScreen at the Nursing Home. It's a terrific addition to our facilities services which all residents enjoy. My favorite feature is the OneScreen team who always help in a timely manner. I highly recommend the OneScreen to everyone.

Menominee Tribal Courts, Kesheena, WI


The OneScreen has performed above and beyond our expectations. The support staff has been very helpful. Everything has been easy when it comes to working with the staff.

Firelands Counseling & Recovery Services


We purchased OneScreen and are very happy with the quality, the support and the technical assistance we have received.

Bulldog Prep Academy


As a technologically challenged individual, I found your training to be easy to follow and relevant to my needs. The customer service I have received from the OneScreen team has been top notch and I am more than satisfied with my service. Thank you!
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