Standard Warranty

All OneScreen hardware products include one (1) year Standard Warranty. Standard Warranty includes product recovery or replacement, no return shipping costs included. Our Customer Support Team will first, remotely assess and solve all potential problems with your OneScreen product; and if necessary upon completion of recovery assessment, will recommend replacement and provide the Return Authorization number and best practices on packaging your product for return shipment. The replacement product is shipped at OneScreen Solutions’ expense.

An upgrade to Advanced Hardware Replacement warranty can be made at the time of purchase for 1, 2 or 3 years. The first year replaces the Standard Warranty.

Advanced Hardware Replacement Warranty

Advanced Hardware Replacement Warranty includes immediate product replacement and all shipping costs. Upgrade to Advanced Hardware Replacement warranty can be made at the time of purchase for 1, 2 or 3 years on OneScreen products.


OneScreen Solutions reserves the right to make changes in product design, construction, or detail, and to discontinue any product or material without notice.


"I appreciate the free training the OneScreen team provides our company. It is clear that your team enjoys working with people. Thank you for your excellent customer support"

Wes Gotcher, Vice President

Moriah Real Estate Company

"The OneScreen has performed above and beyond our expectations. The support staff has been very helpful. Everything has been easy when it comes to working with the staff."

Jon Askenette, JustWare Coordinator

Menominee Tribal Courts, Kesheena, WI

"We really like our OneScreen at the Nursing Home. It's a terrific addition to our facilities services which all residents enjoy. My favorite feature is the OneScreen team who always help in a timely manner. I highly recommend the OneScreen to everyone."

Keenan, Activity Director

Prairie Mission Retirement Village

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